Review of ZenPayroll for Small Business Payroll
Being a small business these days can be challenging. We have to deal with things that barely make big businesses bat an eye. One of those items for us was payroll. We are lucky to have an accountant that takes care of all of our business needs, but when we added payroll it added quite a chunk to our monthly bill. We didn’t think anything of this at first, everyone has to pay for payroll. But then we heard about ZenPayroll. It sounded to good to be true! And it was, because it was only available in California at the time. But as luck would have it, New York was next on the list. We talked it over, and decided on the switch!
Now I have to say, I have a hard time finding any cons so far using this payroll company. I have an even harder time picking my favorite service of theirs! So we’ll start with the one everyone is worried about first:
ZenPayroll offers an unheard of base price of $25 per month. Yes I said $25 dollars!! They then add $4 per person on your payroll up to 100 people.
For a small business, this is just what you need. Most companies out there charge a blanket fee, which ends up hitting the smaller companies hard (we were paying $100/month for payroll previously, now we only pay $45). This amount includes all the services ZenPayroll has to offer, and it is quite the list!
I’m going to go ahead and just list all their services here, and then I will highlight some of my favorites.
- Automatic New Hire Reporting
- Employee Self-On Boarding & Accounts
- Email Paystubs for Employees
- Easy Charitable Donations
- Automatic Tax Filings, Calculations & Payments
- Payroll on Auto-Pilot
- Contractor Payments & 1099 Forms
- Unlimited Bonus & Off-Cycle Payroll
- Cancel Payroll Option
- Flexible Payment Scheduling
- Net-to-Gross Calculations
- Detailed Payroll Reports
- Highly Secure System
- Web & Mobile Access 24/7
- Powerful Software Integration
- World-Class Customer Support
- Direct Deposit & Checks
- Guided Company Setup
- Online Form Signing
- Vacation & Sick Days
- Pre-Tax Benefits
- Worker’s Comp
- Collaborate on Payroll
World-Class Customer Support
My most favorite of ZenPayroll’s services. Their customer service is by far one of the best I have ever encountered. Whether you contact them by phone or email, you talk to a real person who pulls up your account and gets to work right away. And if you don’t need (or want) to talk to a person, their Help Center has every article you could ever need with step-by-step instructions and explanations of the features. Any issue I’ve come across so far has been taken care of, and their support techs have always made me feel like the most important customer of the day.
Automatic Tax Filings, Calculations & Payments
TAXES! What a pain in the butt, right?! Not with ZenPayroll. They calculate and deduct all necessary taxes based on your state when they run payroll, no more wondering how much you owe throughout the year for the different tax filings. Oh yea, and then they file all the paperwork for you too! Now if only they could help me out with all of our taxes…
Guided Company Setup AND Employee Self-On Boarding & Account Access
I include these together because I like them equally the same. Our first sign on to ZenPayroll after we signed up took us on a step-by-step setup of our company that was amazingly user-friendly. And when I had a questions, both the Help Center & the World Class Customer Service really came in handy! And now that we’re in the age of technology, if your employees have access to a computer & the internet, they can sign in and input all their information as well. They can also access their paystubs & W-2’s whenever they need to, and sign up for direct deposit.
Flexible Payment Scheduling
You as the employer have the option to choose your payment schedule! I love this feature. It gives you the ability to choose a schedule that works for your company and your employees, whether it’s weekly, bi-weekly, twice a month or monthly. Moreover, you can switch your schedule if you need to, which is not a feature other payroll companies can offer.
This is a feature that we don’t use at this time, but I feel it necessary to mention as it’s a good one. ZenPayroll is able to integrate multiple software programs to help you even further. The list includes: Freshbooks, Xero, Quickbooks, TSheets, Deputy, Wagebase/WhenIWork, Nimble Schedule, BoomR, Baypoint Benefits, Simply Insured, Receipt Bank, BambooHR, Kin HR, Zenefits and inDinero.
Like I said before, I have a hard time finding any cons to mention about ZenPayroll. Signing up is one of the best things we’ve done so far as small business owners. I recommend it to everyone out there, sign up today!! And as an added bonus, they are offering a FREE 2 month trial!